Terms and Conditions

Home Terms and Conditions

    Use of Services

    TransMatrix provides educational, professional development and wellbeing-related programmes through online and offline formats. We reserve the right to modify programme schedules, trainers, course content or service offerings whenever necessary.

    Users must be at least 18 years old and provide accurate registration information while using our services.

    Payments and Refunds

    All programme fees must be paid as specified during registration. Prices displayed on the website are exclusive of applicable taxes unless stated otherwise.

    Payments are processed through authorised third-party payment gateways. Refunds and cancellations are governed by our Refund & Cancellation Policy.

    Intellectual Property

    All website content and programme materials, including:

    • Text
    • Videos
    • Graphics
    • Presentations
    • Recordings
    • Logos
    • Downloadable resources

    are the intellectual property of TransMatrix or its licensors.

    Participants are granted a limited, non-transferable licence to access materials for personal learning purposes only. Reproduction, redistribution, resale or unauthorised commercial use of any content without written permission is strictly prohibited.

    Acceptable Use

    Participants agree to use our services respectfully and lawfully.

    The following activities are prohibited:

    • Sharing login credentials
    • Unauthorised recording of sessions
    • Harassment of trainers or participants
    • Misuse of website functionality
    • Uploading malicious software
    • Attempting unauthorised access to systems

    Violation of these Terms may result in suspension or termination of access without refund.

    Online Sessions and Recordings

    Some live sessions may be recorded for educational or quality purposes. By participating in our programmes, you consent to such recordings.

    Participants are responsible for maintaining stable internet connectivity and compatible devices for online sessions.

    Disclaimer and Limitation of Liability

    Our programmes are educational and developmental in nature and are not intended to replace professional medical, psychological, legal or financial advice.

    While we strive to provide uninterrupted access to our services, we do not guarantee that the website or programmes will always be available or error-free.

    To the fullest extent permitted by law, TransMatrix shall not be liable for indirect, incidental or consequential damages arising from use of our services. Our total liability shall not exceed the amount paid by the participant for the relevant programme.

    Governing Law

    These Terms shall be governed by the laws of India. Any disputes arising from use of our services shall be subject to the exclusive jurisdiction of the courts located in Ahmedabad, Gujarat.